Our Team

FAQ

FAQ

For Patients

Is the bone density scan bulk-billed?

Yes. The bone density scan is bulk-billed for all patients that are 70 years old and above.
For patients that are under 70, if you have a pre-existing medical condition such as: a minimal trauma fracture; early onset of menopause; chronic liver or renal disease; rheumatoid arthritis (to name a few), you would be eligible to have a bulk-billed scan every 12 to 24 months depending. You will need to discuss this with your GP.

What is the cost of a bone density scan if I don’t meet any of the above criteria?

The cost of a bone density scan is $90, or $50 if you are a pension card holder.

Do I require a referral to get a bone density scan?

Yes – anyone wanting a DEXA scan MUST have a valid GP referral

I've never broken a bone before so why do I need this done?

You have no way of knowing whether you have low bone density or Osteoporosis unless you have a bone density scan.

Why is Osteoporosis called the ‘silent disease’?

Those affected by the condition are unaware that their bones are thinning until they have a bone density scan or experience a fracture as a result of a fall from standing height.

Is the radiation level harmful from a bone density scan?

No. Getting a bone density scan is very safe.The radiation from the scan is of an extremely low. By comparison, it is half the amount of radiation the average person receivesfrom natural background radiation (NBR)

Does the scan hurt and how long does it take?

The scan is painless and it only takes two minutes to complete both the hip and spine

Do I need to remove my clothing for the scan?

No. You remain fully clothed for your scan. We do advise not to wear any metal in the form of zips, belts, buckles or underwire bras as this can interfere with the results of the scan.

I have a pacemaker, can I still so the scan?

Yes, the scan won’t affect the pacemaker and the pacemaker will not affect your results.

I have a lumbar fusion; can I still do the scan?

Yes, we require two vertebrae to get a valid lumbar spine bone density diagnosis. If this is not possible, we will scan a tertiary site such as the non-dominant wrist.

I have had bilateral hips replacements; can I still do the scan?

Yes, we will scan your lumbar spine sand thenon-dominant wrist.

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For GP Clinics

How much does it cost to run a bone health initiative with the Bone Bus?

There is NO cost for the practice to have the Bone Bus service visit the medical centre.

How much space do you take up in our clinic?

We do not take up ANY space in your clinic – scans are performed in the Bone Bus. If you have room for us in your car park, then that is ideal for your patients.

We have no parking available in our medical centre grounds. Can we still get the Bone Bus?

Yes- We have an internal parking division that liaises with council; centre managers; landlords and property managers to get the relevant permits and (or) permissions to park the Bone Bus as close to the medical centre as possible

We have no parking available in our medical centre grounds. Can we still get the Bone Bus?

Yes- We have an internal parking division that liaises with council; centre managers; landlords and property managers to get the relevant permits and (or) permissions to park the Bone Bus as close to the medical centre as possible

How and when do we receive patient results?

Results are sent via Health Link directly to the Doctor’s portal or by way of fax if there is no Health Link account within three to five business days from the final scan

Is there is difference in accuracy and performance between a mobile DEXA and a freestanding DEXA in a radiologist’s room?

There is NO difference between the accuracy and performance of a mobile DEXA compared to a freestanding DEXA. There are two well-known bone densitometer manufacturers used in Australia – Hologic and GE. These densitometers are found both in fixed and mobile laboratories across Australia. Both these densitometers more importantly provide the correct diagnostic measures of the lumbar spine and femoral neck reported on by Radiologists and approved by Medicare Australia. There is no difference in the outcome whether that measure is undertaken at a fixed site or in a mobile environment. As per Medicare Australia requirements our Hologic densitometers are calibrated daily to ensure reliability of the measures as they would be in a fixed facility. The only difference is that we come to you

Our GPs are concerned over the continuity of service and patients’ scanning on the same DEXA for each visit – how do you address this concern?

We have a dedicated Bone Bus for each medical centre that we visit. The same Bone Bus and DEXA will be used for each subsequent visit. This allows us to provide the medical centre and their patients with continuity of service to ensure the same DEXA is used. For each subsequent scan, the patient’s rate of change will be recorded and tabled on the radiologist’s report.

How often do you visit for bone density scanning?

The Bone Bus will visit each medical centre annually (after 12 months from their previous scan)

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